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Events and Broadcast Assistant (Internship)

World Heart Beat Music Academy

Job Description

Role: Events and Broadcast Assistant (Internship)

Location: South West London, with flexible working possible

Company: World Heart Beat

Salary: £21,547.50 per annum

Hours: 37.5 hours per week including a daily one-hour lunch break. Office hours are 10am to 6pm Monday to Friday, however we offer flexible working where possible. Evening and weekend work will be required, with a time off in lieu system in place 

Holiday: 25 days per annum, pro rata

About The Role

Prestigious music charity World Heart Beat Music Academy (WHB) is looking for an Events and Broadcast Assistant aged 18 – 25 years (Internship) to join its passionate team. This exciting role will see you working on a range of diverse projects from community engagement events and live performances to digital broadcast activity and external private events. You will be someone who enjoys taking on challenges and thrives in a busy working environment. You will be focussed on great customer service and have excellent skills in organisation and time management to ensure the smooth running and timely delivery of our varied events programme. 

 As well as assisting with the planning and delivery of online and live events for WHB, you will play a key part in developing our digital broadcasting activity including WHB Radio, Podcasts and live streaming of concerts and events.  You will receive training to develop your technical skills in this area, enabling you to support the young people we engage in presenting high quality events and broadcasts and assist with their training in use of production technology.  

This position forms part of the World Heart Beat Creative Team and reports to the Senior Producer.  

The Events and Broadcast Assistant role is a twelve-month paid Internship to begin during Jan 2022, supported by the Jack Petchey Foundation.

You must be ready take up the post by 31 Jan 2022.

The Jack Petchey Internship Programme

As part of this role, you will be part of the Jack Petchey Internship Programme with 25 other interns from different youth organisations in London and Essex. This development programme will involve you attending at a launch conference, a six-month update workshop, six professional development workshops through the year and a celebration event at the end of the programme.

You will receive an extra training bursary of £1,000 for approved training. You will also be matched with a mentor from another organisation to support you in your professional development.

The Jack Petchey Internship Programme training and events will take place in person (subject to COVID restrictions) in London, and you will be expected to take full part in this programme alongside your role at World Heart Beat Music Academy. 

How To Apply

Please provide a copy of your current CV together with a covering letter [of up two pages] or video [of up to 7 minutes] explaining why you are interested in the position and how your skills and experience fit the role description and person specification.   

 Your letter or video, CV and completed Equal Opportunities Monitoring form should be emailed to Phoebe Devonald at:

Closing Date: Monday 6 December 

Interviews: Friday 17 December

We actively encourage people from a variety of backgrounds with different experiences, skills, and stories to join us and influence and develop our working practice. 

Who We Are

Founded over a decade ago, World Heart Beat Music Academy provides excellence in music education and performance. WHB is fast becoming one of the most prominent music charities in the country for providing grassroots, non-selective, richly diverse, music education programmes for children from a vast array of backgrounds. We are proud that in 2018, we were awarded National Portfolio Organisation (NPO) status by Arts Council England. 

WHB provides music tuition and personal development opportunities after school, in the evenings and on weekend and school holidays. 350 children and young people between the ages of 5 and 25 years, who are based in Wandsworth and the surrounding London boroughs, come to us every week (many of them more than once). Wandsworth is one of inner London’s largest boroughs and it suffers from extreme social polarisation. We remove barriers by providing bursaries and free instruments and work closely with partners to engage those most in need.  

Opening a Vibrant New Music Centre and Education Venue

Selected by London Borough of Wandsworth and developers Eco-World Ballymore from a competitive field of 42 cultural organisations, World Heart Beat has been awarded a 750 m2 building in Embassy Gardens in the heart of Nine Elms, on London’s south bank (part of the largest regeneration area in Europe). The facilities will comprise 110-seat auditorium, state-of-the-art recording studios, 3 x teaching / rehearsal spaces and a community café and will enable us to provide a world-class music-led education and performance centre that promotes a global music programme, extends our reach to audiences and promotes social cohesion.  

YouTube video showing visualisation of the space: 

Role Description

Main tasks and responsibilities  

As the Events and Broadcast Assistant (Internship), you will provide administrative support and work closely with the Senior Producer to ensure the smooth and efficient planning and delivery of community, live performance, and digital events. You will receive on the job training in radio broadcast production and will have a pivotal role in developing WHB Radio in readiness for the opening of World Heart Beat’s new performance and educational facility in Nine Elms in Autumn 2022. 

Core tasks will include: 


  • Assisting with the planning and delivery of our programme of community engagement provision, live performance and online events 
  • Assisting the Senior Producer with production and dissemination of planning documents, project management processes and systems to support the wider Creative team 
  • Working with the Senior producer to identify, recruit and ensure good communication with partner organisations to facilitate delivery of projects 
  • Liaison with schools, community organisations, volunteers and partners 
  • Assistance with carrying out risk assessments for internal and external events 
  • Assistance with the monitoring and evaluation of projects and events 
  • Attending events and providing onsite and online support when required 
  • Supporting the delivery of project activities to the highest standard  
  • Overseeing the events page on the website and updating website copy 
  • Assisting with the effective promotion and communication of projects, in line with agreed communications and messaging campaigns 
  • Helping to maintain a safe and healthy working environment at all times and ensuring that any issues or areas of concern are escalated appropriately 
  • Assisting with set up and pack down of events 

 Broadcast Activities 

  • Attending meetings and discussions with the Senior producer, Creative Team and students to develop ideas and content for WHB Radio, Livestream concerts and Podcasts 
  • Working as part of the production team in delivering the above  
  • Assisting production colleagues in technical support and operational areas such as camera, lighting, sound and editing
  • Contribute to evaluating the success of productions and identify areas for future improvement  
  • Checking copyright and permission issues 
  • Assisting with importing and editing of media content from files/drives (ingest) 
  • Booking studio time and equipment  
  • Researching guests and topics for programmes  
  • Typing scripts and producing programme logs and running orders  
  • Archiving broadcast material 

 In addition, you will: 

  • Have a keen interest in a variety of music styles and genres
  • Be a highly motivated, self-starting individual who can work independently as well as within an established team
  • Be prepared to work unsocial hours – sometimes late, some weekends and national holidays
  • Be able to display initiative and come up with ideas based on independent research of new developing technologies 
  • Attend six personal development workshops provided through the Jack Petchey Internship Programme 
  • Be generally willing to help in any capacity as needed

Person Specification: 

Specialist Skills, Knowledge and Experience 


  • Excellent communication skills and the ability to liaise with internal and external stakeholders at all levels 
  • Experience of working in an events, marketing or customer support role 
  • Good computer skills including working with PC, Mac, Microsoft Office and databases 
  • Experience of working collaboratively to organise events 
  • Strong understanding of social networks and ability to engage online communities 
  • High level of literacy and numeracy 
  • Practical aptitude for working with a range of AV equipment  


  • Practical experience of real-life studio/recording production 
  • Understanding of audio and video workflows and systems 
  • Experience of working in the Arts/Charitable sector 
  • Experience of working with young people in a learning environment 
  • Experience of working in community engagement programmes and activity 

General Skills

  • Strong administrative/organisational skills and ability to prioritise and juggle many tasks at once 
  • Excellent time management 
  • Strong communication and interpersonal skills 
  • Excellent attention to detail  
  • Ability to work independently as well as part of a team 

Personal Attributes 

  • Adaptable and able to learn quickly on the job 
  • Approachable and patient
  • Trustworthy and respectful of confidentiality
  • Organised & methodical approach to working 
  • Enthusiastic, intelligent team player 
  • Confident & Proactive approach 
  • Eagerness to learn new skills and contribute ideas 

To apply for this job email your details to

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